Privacy Policy
IBBA Construction (“IBBA”, “we”, “our”, or “us”) respects your privacy and is committed to protecting personal information in accordance with Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles administered by the Office of the Australian Information Commissioner.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you interact with our business or visit our website.
Business Information
Business Name: IBBA Construction
Business License Number: BL103915
Registered Address: 3/30 Walters Dr. Osborne Park, WA 6017, Western Australia
Email: info@ibba.com.au
Phone: +61 (0)402 992 679
1. Information We Collect
We may collect personal and business-related information necessary to provide our services and manage our operations.
- We collect your name to identify you and maintain records for enquiries, projects, and business transactions.
- Your email address is collected to respond to enquiries and communicate relevant information.
- Your phone number to contact you regarding services or project matters.
- We collect project information to assess requirements and provide appropriate services.
- Payment details are collected to process invoices and manage financial transactions.
- Address information is collected to deliver services, conduct site visits, or send correspondence.
2. Technical Information
- IP Address is collected to help monitor website traffic, analyze usage patterns, and maintain the security of our website.
- Browser Type information is collected to ensure our website functions properly and remains compatible across different web browsers.
- Pages Visited on our website may be tracked to better understand how visitors navigate and interact with our content.
- Time Spent on Pages may be recorded to measure user engagement and help us improve the relevance and quality of our website content.
- Referring Website information may be collected to understand how visitors arrive at our website and which external sources direct traffic to us.
- Cookies and Usage Data may be used to enhance website functionality, remember user preferences, and improve overall user experience.
3. How We Collect Information
We collect information through:
- Website contact forms
- Email communications
- Telephone calls
- Construction service contracts
- Site inspections and project consultations
- Cookies and website analytics tools
4. Use of Personal Information
IBBA Construction uses personal information for the following purposes:
- Providing construction and contracting services
- Preparing quotes and project proposals
- Communicating with clients regarding projects
- Managing contracts and project documentation
- Processing payments and invoices
- Improving our services and customer experience
- Website analytics and performance monitoring
- Compliance with legal and regulatory obligations
We will only use personal information for purposes consistent with this Privacy Policy or where permitted by Australian law.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and collect website usage data.
Cookies may be used for:
- Website functionality
- User preferences
- Traffic analytics
- Performance monitoring
Users can disable cookies through their browser settings. However, some website features may not function properly without cookies.
6. Disclosure of Personal Information
We may disclose personal information to:
- Contractors and subcontractors working on projects
- Suppliers and service providers
- Payment processors
- IT and website hosting providers
- Professional advisors (legal, accounting, insurance)
- Government authorities where legally required
All third parties are expected to comply with confidentiality and data protection obligations.
We do not sell personal information to third parties.
7. Third-Party Services
Our website and operations may involve third-party services such as:
- Website hosting providers
- Email communication services
- Payment processors
- Construction management tools
- Analytics providers
These third parties may collect and process information in accordance with their own privacy policies.
We recommend reviewing their privacy practices where applicable.
8. Data Security
IBBA Construction takes reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.
Security measures may include:
- Secure email systems
- Restricted access to client data
- Secure storage of project documents
- Password-protected digital systems
- Confidentiality agreements with staff and contractors
However, no online transmission or storage system can be guaranteed to be 100% secure.
9. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil construction services and contractual obligations
- Maintain project records
- Comply with Australian legal and tax requirements
- Resolve disputes and enforce agreements
Once information is no longer required, we take reasonable steps to securely destroy or de-identify it.
10. Your Rights
Under Australian privacy laws, individuals may have the right to:
- Request access to personal information held by us
- Request correction of inaccurate information
- Withdraw consent where applicable
- Lodge complaints regarding privacy concerns
Requests can be made by contacting us at: info@ibba.com.au
If you believe your privacy rights have been violated, you may contact the Office of the Australian Information Commissioner.
More information is available at: https://www.oaic.gov.au
11. Updates to This Policy
IBBA Construction may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business practices.
Updated versions will be posted on our website.
Website Disclaimer
The information provided on ibba.com.au is for general informational purposes only.
While IBBA Construction strives to ensure that all information on the website is accurate and up to date, we make no guarantees regarding completeness, reliability, or accuracy.
Professional Advice Disclaimer
Information on this website does not constitute:
- engineering advice
- architectural advice
- legal or financial advice
Clients should obtain professional advice specific to their project before making decisions.
External Links
Our website may contain links to external websites. IBBA Construction is not responsible for the content, privacy practices, or accuracy of third-party websites.
Limitation of Liability
To the maximum extent permitted by law, IBBA Construction shall not be liable for any loss or damages arising from reliance on information contained on this website.
Client Data Protection Clause
(For Construction Contracts)
IBBA Construction acknowledges the importance of protecting client information and agrees to handle all personal and project-related data in accordance with Australian privacy laws including the Privacy Act 1988.
Confidentiality of Client Information
All client information, project documents, architectural plans, site details, and financial information will be treated as confidential and used solely for the purpose of delivering contracted services.
Data Access
Access to client data will be limited to:
- authorized employees
- project managers
- approved subcontractors
- professional consultants engaged for the project
All such parties are required to maintain strict confidentiality.
Data Storage
Project data may be stored electronically or in physical records and protected through appropriate security measures.
Data Sharing
Client information may be shared with:
- subcontractors
- engineers
- suppliers
- regulatory authorities
only when necessary to complete the project or meet legal obligations.
Data Retention
Project records may be retained for legal, compliance, and insurance purposes in accordance with Australian regulations.